Order processing times vary depending on the product and location. Typically, it takes 1-3 business days to process an order before it is shipped. You will receive a confirmation email with tracking details once your order has been dispatched.

Yes, we offer international shipping. Delivery times vary by location, and shipping costs are calculated at checkout for seamless worldwide service.

Returns & Exchanges

We accept returns up to 30 days after receipt of your order. Customers are responsible for the cost of returning items. All returned items must be unworn and in their original condition. For hygiene reasons, earrings cannot be returned or exchanged.

Every piece is handmade with care, but jewellery is delicate and sometimes things can happen.

If your jewellery arrives damaged or breaks when you first put it on, please contact us with your order number and photos, and we’ll arrange a replacement where applicable.

For repairs after wear, please contact us first with your order number, photos and a brief description of the issue. We’ll then provide return instructions, turnaround times and any applicable costs.

Please don’t send jewellery back without contacting us first, as we may be unable to identify who the item belongs to or what the issue is.